Enjoy free standard shipping when you place your order online at Roxy.com or place your order over the phone at 1-800-892-2281.
Valid for United States and Canada delivery addresses, including Alaska and Hawaii. USPS P.O. Boxes and APO/FPO via USPS Priority and Canada via Purolator.
1) 365 day return policy.
2) Return In Store - Items purchased online or by phone may be returned at any Quiksilver or Roxy retail store.
3) Return By Mail - Use our hassle free return label for easy returns.
Online & Phone Purchases Return Policy
- Items purchases online or by phone may be returned or exchanged by mail or at any Quiksilver/Roxy retail store within 365 days.
- For a full refund returns must be made with the original receipt and merchandise must be in its original condition.
- Returns by mail without a receipt require an order number, name and address or they will not be accepted.
- Returns in store without a receipt will be issued a merchandise credit at the current selling price of the product.
- Women's swimwear must be unworn with tags and sanitary liner attached.
- Shipping & Handling fees and Gift Wrap are non-refundable, unless an item is damaged or defective.
Returns By Mail
- Mail returns require 10-12 business days to process.
- Refunds will be given within 30 days of receipt of the returned merchandise.
- Customers will be notified via email when the return has been processed and a credit has been issued to the original form of payment.
- There are two return options for most items.
- Prepaid Return Shipping (preferred method, available most orders)